Last updated: 13 July 2026. This policy applies to sunsetmangoresort.com and direct communications with Sunset Mango Resort.

1. Who we are

Sunset Mango Resort is operated by Sunset Mango Hospitality S.A., Carrer de la Marina Daurada 41, 07014 Palma, Mallorca, Spain. References to “we”, “our”, “us” or “the resort” mean Sunset Mango Hospitality S.A. This policy describes how we process information relating to website visitors, prospective guests, business contacts, suppliers, event organisers and people who communicate with our team.

We aim to collect only information that is useful for a clear business or guest-service purpose. We do not sell personal information. We also do not use this website to make automated decisions that create legal or similarly significant effects.

2. Information you provide directly

You may submit information when using a contact form, emailing guest services, requesting information about suites, restaurants, events, accessibility, corporate partnerships or privacy rights. This may include your name, email address, telephone number, company, preferred contact method, message content and any additional details you choose to provide.

Please avoid sending payment-card numbers, identification documents, medical records or other highly sensitive information through the general contact form. Where such information is legitimately required, we will seek to provide a more suitable and secure channel.

3. Technical records

Our web server and security providers may process limited technical data required to deliver the website and prevent abuse. This can include IP address, access date and time, requested page, browser type, operating system, referring page, device category and server response details.

These records are used for technical administration, diagnostics, cybersecurity, fraud prevention and aggregate service review. We do not normally seek to identify an individual from routine server logs unless reasonably necessary to investigate malicious activity, respond to legal obligations or protect guests, staff and systems.

4. Purposes and lawful bases

We may process personal information to answer enquiries, discuss stays and private events, provide requested resort information, manage professional relationships, maintain security, improve service quality, comply with legal duties and establish or defend legal claims.

Depending on the circumstances, processing may rely on consent, steps requested before entering into a contract, performance of a contract, compliance with a legal obligation or our legitimate interests in running a secure, efficient and responsive hospitality business.

5. Sharing with service providers

Information may be shared with selected providers that support hosting, email, cybersecurity, technical maintenance, professional advice and customer-service administration. Providers are expected to process information only for the contracted purpose and to apply suitable confidentiality and security measures.

We may also disclose information where required by law, in response to a lawful authority request, to prevent fraud or serious harm, or in connection with a legitimate corporate transaction subject to appropriate safeguards.

6. International transfers

Some service providers may process information outside the European Economic Area. Where required, we use recognised transfer safeguards such as adequacy decisions, approved standard contractual clauses or another lawful mechanism. Additional technical or organisational protections may be applied according to the nature of the data and destination.

7. Retention

Routine contact enquiries are generally retained for up to twenty-four months after the last meaningful interaction. Contractual, financial, legal, security or incident-related records may need to be kept for longer periods required by law or legitimate business need. Security logs are usually retained for shorter periods unless an investigation requires preservation.

8. Security measures

We apply proportionate technical and organisational controls designed to reduce the risk of accidental loss, unauthorised access, disclosure, alteration or misuse. Measures may include encrypted transport, restricted access, logging, backup procedures, supplier review, staff confidentiality duties and security monitoring.

No online service can guarantee absolute security, but we review protections and respond to identified risks or incidents.

9. Your rights

Depending on your location and applicable law, you may have rights to access information, correct inaccuracies, request deletion, restrict processing, object to certain uses, receive portable information and withdraw consent. You may also have the right to complain to a competent data protection authority.

Requests can be submitted through the Contact page. We may ask for reasonable identity verification before acting and may retain a limited compliance record of the request.

10. Children

Gaming-related content and casino services described on this website are intended for adults who satisfy applicable age requirements. We do not knowingly request personal information from children. If we become aware that a child has submitted information without proper authority, we will take reasonable steps to delete it where legally appropriate.

11. Updates

We may revise this policy to reflect legal, technical or operational changes. The revision date above identifies the current version. Questions can be directed to the Privacy Coordinator, Sunset Mango Hospitality S.A., Carrer de la Marina Daurada 41, 07014 Palma, Mallorca, Spain.

This website is designed to operate without advertising cookies, cross-site tracking pixels or behavioural profiling scripts.

1. Our use of cookies

Sunset Mango Resort seeks to keep website data collection limited. Essential technical storage may be used by the hosting environment to secure requests, prevent abuse, distribute traffic or preserve a user-requested session. Such storage is not used to create advertising profiles.

Cookies are small text files stored by a browser. Similar technologies can include local storage, server-side identifiers and tags. Essential technologies support security or a function specifically requested by the visitor. If optional analytics or preference tools are introduced, this page will be updated and applicable consent requirements will be followed before deployment.

2. Browser controls

Visitors can delete or block cookies through browser settings. This informational website is designed to remain usable without optional tracking. Blocking all cookies may affect security or functionality on some websites, so users should review the current privacy controls offered by their browser.

3. GDPR principles

For individuals in the European Economic Area and comparable jurisdictions, we process personal information according to principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, security and accountability.

Applicable rights may include access, correction, deletion, restriction, portability, objection and withdrawal of consent. We aim to respond within the legally required timeframe. Where law permits an extension for complex or multiple requests, we will explain the reason.

4. California disclosures

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These can include rights to know, request deletion or correction, receive disclosure information, and opt out of certain selling or sharing of personal information.

Sunset Mango Resort does not sell personal information and does not share personal information through this website for cross-context behavioural advertising. We do not discriminate against a person for exercising an applicable privacy right.

5. Categories of information

During the preceding twelve months, we may have collected identifiers such as name, email address, telephone number and IP address; internet activity such as page requests and browser details; professional information supplied in business communications; and message content voluntarily submitted.

Sources include the individual, an authorised representative, routine server logs and service providers supporting website operation. Information may be used for customer service, accommodation and event discussions, security, legal compliance, internal administration and service improvement.

6. Categories of disclosure

Information may be disclosed to service providers, professional advisers, public authorities where lawfully required or parties involved in a legitimate corporate transaction. Providers are expected to use information only for the contracted purpose. Personal information is not sold for monetary consideration.

7. Do Not Track and Global Privacy Control

There is no universal technical standard governing every browser “Do Not Track” signal. Because this site does not deploy cross-site behavioural advertising, there is no advertising profile to alter. Where a recognised opt-out preference signal such as Global Privacy Control is legally applicable, we will seek to honour it for covered processing.

8. Requests

Privacy requests may be submitted through the Contact page. Please describe the request and identify the relevant jurisdiction. We may ask for reasonable verification or evidence of authority where an authorised agent acts on behalf of another person.

A resort inspired by the last light of the day

Sunset Mango Resort was imagined around the hour when heat softens, terraces begin to fill and the sky turns from gold to coral. That transition became the core of the resort’s identity. Public spaces are designed to feel energetic and expressive, while bedrooms, wellness areas and garden lounges create a cooler, quieter counterpoint.

The resort is operated by Sunset Mango Hospitality S.A., a privately managed European hospitality company focused on accommodation, dining, entertainment, wellness and responsible adult gaming. Our registered office is Carrer de la Marina Daurada 41, 07014 Palma, Mallorca, Spain.

Our definition of luxury

For Sunset Mango, luxury is ease with personality. Guests should understand where to go, what a service costs and what to expect. Staff should be warm but not intrusive. Restaurants should feel individual. Suites should remain quiet even when the public floors are lively. Gaming should be transparent, supervised and supported by visible responsible-play tools.

This approach shapes both design and operation. The arrival court is shaded and uncluttered. The casino floor is divided into legible districts. The restaurants do not share a single generic visual language. The theatre has its own entrance sequence. Responsible-play information is placed in practical locations instead of hidden behind formal requests.

Design and atmosphere

The visual palette combines coral, ripe mango, deep berry, natural timber, pale terrazzo and leaf green. Curved forms reference fruit, sun discs and coastal gardens without turning the resort into a theme park. Lighting changes throughout the evening, becoming warmer and more intimate as the public spaces move from dining into nightlife.

Durability and efficiency are treated as part of good design. Materials are selected to age well, lighting systems are energy conscious, fixtures are water efficient and menus are planned to reduce unnecessary waste through seasonal purchasing and careful cross-utilisation.

Service culture

Our service culture is guided by three principles: warmth, clarity and respect. Warmth means interactions should feel human rather than scripted. Clarity means prices, rules, schedules and eligibility requirements should be communicated plainly. Respect means guests are treated consistently, including when staff must enforce age, safety, identification or responsible-gambling procedures.

Responsible hospitality

Sunset Mango seeks to work with qualified local producers, craftspeople, technicians and performers. We also recognise that casino entertainment brings specific responsibilities. Age verification, staff training, self-exclusion information, spending controls and access to independent support are built into the operating model.

For partnership, press or corporate enquiries, use the Contact page. For safer-gambling information, visit our Responsible Gambling page.

Effective date: 13 July 2026. By using this website, you agree to these terms.

1. Informational purpose

This website provides general information about Sunset Mango Resort, including accommodation, dining, entertainment, gaming, wellness and responsible-play measures. It is not a binding offer, reservation confirmation or guarantee of availability. Prices, menus, schedules, event programmes, game counts and table limits may change and should be confirmed directly before travel or purchase.

2. Adult audience

Casino-related content is intended only for adults who meet the legal minimum age in the relevant jurisdiction. Website access does not establish eligibility to enter gaming areas or participate in regulated gambling. Government-issued photographic identification may be required.

3. Acceptable use

You may use the website for lawful information purposes. You must not interfere with security, attempt unauthorised access, introduce malicious code, overload the service, impersonate another person, submit unlawful or deceptive material, or use automated extraction in a way that disrupts normal operation.

4. Intellectual property

The website design, written content, brand names, symbols, logos and original materials are owned by or licensed to Sunset Mango Hospitality S.A. They are protected by applicable intellectual property law. Personal viewing and reasonable printing are permitted. Wider reproduction, modification, commercial use or distribution requires written permission unless mandatory law provides otherwise.

5. Third-party information

References to transport providers, performers, independent support organisations or other third parties do not mean we control their services. Third-party schedules, terms, availability and privacy practices are determined by those organisations.

6. Accuracy and availability

We aim to keep information current, but errors, omissions or interruptions may occur. The website is provided on an “as available” basis to the extent permitted by law. We may update, suspend or remove content without notice. Nothing in these terms excludes rights that cannot legally be excluded.

7. Liability

To the maximum extent permitted by law, Sunset Mango Hospitality S.A. is not liable for indirect, incidental, special or consequential loss arising solely from use of or inability to use this informational website. This limitation does not apply to fraud or liability that cannot legally be restricted.

8. Communications

Messages sent through the contact form should be accurate, lawful and respectful. Submission does not create a reservation, agency, employment relationship, partnership or confidential advisory relationship. Communications may be retained and processed according to the Privacy Policy.

9. Governing law

These terms are governed by Spanish law, without prejudice to mandatory consumer rights that may apply elsewhere. Courts with lawful jurisdiction may hear disputes. We encourage users to contact us first so concerns can be reviewed promptly and fairly.

10. Changes

We may revise these terms where the website, business or legal requirements change. The effective date identifies the current version. Continued use after publication of an update constitutes acceptance to the extent permitted by law.

18+ only. Gambling is paid entertainment, not a reliable way to make money or solve financial problems.

1. Our commitment

Sunset Mango Resort is committed to adult gaming in an environment that supports informed choice, transparent rules and early access to help. Gambling can be enjoyable for many guests, but it can also become harmful. Responsible operation therefore requires visible information, trained staff, practical controls and respectful support.

2. Plan before playing

Set a clear money and time limit before entering the gaming area. The budget should come only from disposable entertainment funds after essential expenses such as housing, food, transport, debt payments and savings are covered. Never borrow money to gamble and never increase the budget in an attempt to recover losses.

Take regular breaks. Avoid gambling when tired, distressed, intoxicated or under pressure. Keep access to additional funds limited. Where available, use deposit, spending, time or loss controls and set them during a calm moment rather than while actively playing.

3. Warning signs

Possible warning signs include spending more than planned, chasing losses, hiding gambling from family or colleagues, borrowing money, missing work or obligations, feeling restless when not gambling, using gambling to escape difficult emotions, or experiencing conflict about time and money.

A single sign does not necessarily establish a disorder, but repeated patterns should be taken seriously. Stopping early and speaking with someone is usually easier than waiting for the situation to become more severe.

4. Cooling-off and self-exclusion

Guests may request information about cooling-off periods or self-exclusion, subject to local law and venue procedures. Self-exclusion is a formal commitment not to enter or use specified gaming services for a defined period. Staff can explain identity requirements, duration, scope and reinstatement conditions.

Anyone using self-exclusion should also consider financial controls, account blocking where available and independent support.

5. Protecting minors

Gaming is limited to adults who satisfy legal age requirements. Identification may be requested even when a person appears older than the minimum age. Adults should not leave gambling accounts, devices, payment methods or gaming materials accessible to minors.

6. Understanding chance

Casino games include a mathematical house advantage. Short-term results are random and previous outcomes do not determine the next independent event. A sequence of losses does not make a win “due,” and a sequence of wins does not remove risk. Systems, rituals and lucky objects cannot change the mathematics of the game.

7. Independent support

Support may be available through national gambling helplines, public health services, addiction counselling organisations, financial advice charities and peer-support groups. Because services vary by location, guests should use recognised providers in their country of residence.

In an immediate mental-health crisis or where there is a risk of self-harm, contact local emergency services without delay.

8. Personal check-in

• Am I spending only money I can comfortably lose?
• Have I stayed within the limits I set before playing?
• Would I feel comfortable telling someone close to me what I spent?
• Am I playing for entertainment rather than to escape stress or recover losses?
• Can I stop now without feeling compelled to continue?

If any answer causes concern, stop playing, leave the gaming area and speak with a trained staff member or independent support service.